T|EUM has established the following privacy policy to protect users' personal information and rights in accordance with the Personal Information Protection Act.
1. Purpose of Collection and Use of Personal Information
The Company processes personal information for the following purposes. Personal information being processed will not be used for purposes other than the following, and if the purpose of use changes, necessary measures such as obtaining separate consent will be taken.
- Membership registration and management: Verification of membership intent, identification and authentication for membership services, maintenance and management of membership status
- Service provision: Digital asset marketplace service, content provision, customized services
- Payment and settlement: Product payment, refunds, seller settlements, and other financial transaction services
- Customer center operation: Complaint handling, notice delivery
2. Personal Information Items Collected
Required Items
- At registration: Email, password, name (nickname)
- At purchase: Payment information (card number, account number, etc.), contact information
- At seller registration: Business registration number (for businesses), account information, contact information
Automatically Collected Items
- IP address, cookies, service usage records, visit history
3. Retention and Use Period of Personal Information
The Company processes and retains personal information within the retention and use period stipulated by law or consented to by the data subject at the time of collection.
- Member information: Until membership withdrawal
- E-commerce related records: 5 years (Act on Consumer Protection in E-Commerce)
- Payment and supply records: 5 years (National Tax Basic Act)
- Consumer complaint or dispute handling records: 3 years (Act on Consumer Protection in E-Commerce)
4. Provision of Personal Information to Third Parties
The Company does not provide users' personal information to third parties in principle. However, exceptions apply in the following cases:
- When the user has given prior consent
- When required by law or when requested by investigative agencies in accordance with procedures and methods prescribed by law
5. Entrustment of Personal Information Processing
The Company entrusts personal information as follows to improve services:
| Company | Purpose |
|---|
| PortOne | Payment processing |
| Supabase | Database management |
| Vercel | Web hosting |
6. Personal Information Protection Officer
The Company has designated a Personal Information Protection Officer as follows to handle complaints and remedy damages related to personal information processing:
- Name: Administrator
- Position: Chief Privacy Officer
- Contact: privacy@teum.io